RETURN & EXCHANGE POLICY

Strictly no refund policy. You can apply for an Exchange within 24 hours of your receiving.
If you are not satisfied with your purchase, please return it to us within 24 hours of receving it, and we will gladly issue a process for an exchange of receiving the returned goods.
Items must be unworn, unwashed, undamaged, and unused with all original tags attached for a return to be acceptable.

NOTE: Buyer pays the return courier charges.

EXCHANGE

The exchange depends on the availability of stock at that moment.
Items must be unworn, unwashed, undamaged, and unused with all original tags attached for an exchange to be acceptable.
NOTE: Buyer pays the return courier charges.

RETURN & EXCHANGE PROCEDURE

To return the item(s) please follow the procedure below:

• • Take a picture of the defective part of the item
  • Pack the item back in the original packing
  • Email us [info@velvetcollectionshop.com] the picture of the defective part and let us know that you want to return or exchange.
  • We will give you the address to return the item
  • Go to your local courier and send us the package

REFUNDS

Strictly no refund policy.